Frequently Asked Questions
Everything you need to know about your Watery gear and orders.
How long does shipping take for my swimming gear?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your goggles or swimwear sooner for an upcoming competition.
What is your return policy for wetsuits and swimwear?
We offer a 30-day return policy. Items must be unused, in their original packaging, and with all hygienic liners intact to qualify for a full refund.
How do I choose the right size for a competition swimsuit?
Size charts are available on every product page. Since competition suits are designed to be very tight, we recommend measuring your chest, waist, and hips accurately before ordering.
Do you offer international shipping?
Yes, Watery ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
How should I care for my swim gear to ensure it lasts?
To prolong the life of your gear, always rinse it in fresh, cold water after use to remove chlorine or salt, and avoid leaving it in direct sunlight to dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.